Last Updated: October 2025
At Alain Recovery, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, phone number, and email address when you contact us or fill out a form.
- Vehicle and Service Details: information about your vehicle, recovery location, or requested service.
- Technical Information: like your IP address, browser type, and pages you visit on our website, used to improve our website performance and user experience.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our recovery and towing services.
- Respond to your service requests and customer support inquiries.
- Send confirmations, updates, or important notices related to your service.
- Improve website content, security, and functionality.
We do not sell, rent, or share your personal data with third parties, except as required by UAE law or to complete your requested service (for example, sharing details with our recovery drivers).
3. Data Protection
We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no online data transmission can be guaranteed 100% secure.
4. Cookies
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some website features may not function properly.
5. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us directly at:
📞+971508088692
✉️ alainrecovery642@gmail.com
7. Updates to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the new effective date.